About Us

Welcome to thwkm.shop, your premier online destination for high-quality wall art and inspired home décor. We are deeply committed to providing home stylists, interior enthusiasts, and modern households across Singapore with beautifully curated, high-definition art pieces that breathe life, color, and personality into your living spaces.

Business Legal Name: LUNA CARE CRESCENT PTY LTD Authorized Representative: PETER REEP Store Identity & Domain: thwkm.shop Official Customer Support Email: support@thwkm.shop Direct Customer Support Hotline: +61 489950118 Physical Business Address: FAIRFIELD EAST, 2165, New South Wales, Australia Primary Target Market & Trading Currency: Singapore / United States Dollar (USD)

Our Mission

Our mission at thwkm.shop is simple: to transform empty walls into captivating galleries that reflect your unique aesthetic through reliable craftsmanship and stunning design. We believe that art is the ultimate expression of home comfort. Our wall art collection is curated with precision, featuring premium canvas quality, fade-resistant print technology, and durable framing solutions designed to maintain their vibrancy for years. We take immense pride in managing each shipment with exceptional care, ensuring these essential décor elements arrive safely and quickly at your doorstep in Singapore.

Why Choose Us?

  • Premium Quality & Artistic Curation: Our wall art collection is selected for its visual depth, structural integrity, and artistic appeal, ensuring that each piece elevates the atmosphere of your room while standing the test of time.
  • Transparent E-Commerce Experience: We operate across international borders with complete clarity. Every product listed on our digital storefront is priced and transacted directly in United States Dollars (USD). Furthermore, we fully support local homeowners by offering Free Standard Shipping on all orders across Singapore with no hidden handling or packaging fees at checkout.
  • Corporate Operational Integrity: Backed by the legal framework of LUNA CARE CRESCENT PTY LTD in New South Wales, Australia, we guarantee highly secure transaction encryption protocols, verified cross-border logistics routing channels, and responsive, human-driven product assistance.

🕒 Customer Support Time Zone & Hours

Please note that our corporate operations are headquartered in New South Wales, Australia (AEST), while our store currency is set to United States Dollars (USD) and our primary advertising is tailored directly to the Singapore (SGT) market.

When navigating our store or reaching out to clarify print dimensions, frame finishes, delivery timelines, safe transit packaging, or tracking updates, please refer to our standard operating hours to ensure timely support:

  • Singapore Local Business Hours: Monday - Friday | 8:00 AM - 4:00 PM (SGT)
  • Australian Operational Hours (AEST): Monday - Friday | 10:00 AM - 6:00 PM

For the fastest assistance, we highly recommend sending an email directly to our support helpdesk at support@thwkm.shop. We actively monitor our intake channels 24/7 and guarantee a comprehensive, personalized response from an operational specialist within 12 to 24 hours.

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